NOC and SOC as a Service
Our 24/7 operations team as an extension of your company
24/7 operations + security
Your operation under expert watch, even while your team rests
We make our operational team available to your company as a service. For a fraction of the cost of maintaining an internal 24/7 operation, you can rely on ZGH operators, engineers and specialists to monitor, control, configure and support your infrastructure. The idea is simple: you can rest easy while we handle observability, operations, security and response for your critical services.
Activate NOC/SOC Monitoring, response, escalation and traceability
Operations on ZGH infrastructure
24/7 NOC as a service
24/7 SOC as a service
Complete infrastructure monitoring
Remote control and configuration
Operational and security incident response
Anti-DDoS with response in < 60 segundos
Reports, traceability and escalation
NOC + SOC as a Service
Your infrastructure watched by the ZGH operations team
We put our operation at your service: 24/7 monitoring, control, configuration, response, security and escalation. It is not just a tool; it is a specialized team caring for your services.
Infrastructure monitoring
Servers, links, firewalls, web services, databases, virtualization, backups, availability, latency, capacity and critical events.
Control and configuration
Remote support for controlled changes, rule adjustments, parameter review, hardening, technical coordination and guided operations.
Incident response
Alert intake, classification, prioritization, escalation, communication, initial containment and support until service is restored.
SOC and security surveillance
Review of suspicious events, exposure, abuse attempts, anomalous behavior, WAF, firewall, Anti-DDoS and mitigation recommendations.
Reporting and traceability
Periodic reports, logs, findings, recommendations, availability indicators, relevant events and suggested improvements.
Extended technical desk
We act as an extension of your IT team: we coordinate providers, support change windows and provide specialized technical support.
Frequently asked questions
Does this replace hiring an internal 24/7 team?
For many companies it can cover a significant part of that need. ZGH delivers an operational and technical team as a service, at a fraction of the cost of building and maintaining an internal 24/7 operation.
What infrastructure can you monitor?
We can monitor servers, web services, links, firewalls, backups, virtualization, databases, hosting, cloud, routers, switches and critical services defined together.
Do you also make configuration changes?
Yes, depending on scope and agreed procedure. We can support remote configuration, rule review, operational adjustments, hardening, escalation and change coordination.