Data Center

Our Network and Infrastructure

Top-Tier Connectivity

1000 Gbps national and 400 Gbps international links over physically diverse routes (AS 263702). 12+ CDNs and 55+ ISPs. Direct connection to all Tier I-qualified providers in Chile, plus presence in the country’s main IXP.

  • BFD (Bidirectional Forwarding Detection) for ultra-fast fault detection
  • Jumbo Frames (9000 MTU) for maximum high-volume efficiency
  • Smart BGP communities, both internal and across different peers

Advanced Anti-DDoS

Mitigation in < 60 seconds for known attacks and < 30 minutes for new threats. BGP FlowSpec, XDP and DPDK.

  • Real-time mitigation from attack onset through full neutralization
  • Local mitigation in Chile using ZGH-owned infrastructure
  • Regional reach across multiple strategic IXs through technical partnerships

Presence and PoPs

Infrastructure across 5 data centers with 7 regional PoPs.

  • GTD LIDICE II — Downtown Santiago
  • CIRION — Huechuraba
  • ZGH LFL — La Florida
  • ZGH LR18 — Colina
  • Ascenty — Quilicura

NOC 24×7

First response in < 30 minutes

Uptime 99.98%

Guaranteed availability with active monitoring

ISO 9001

Certified quality and continuous improvement

1+1 network

Power and data redundancy across the infrastructure

Anti-DDoS

Mitigation in < 60 s for known attacks

Juniper + Arista

High-performance carrier-class core network

Physical infrastructure

Resilience at every layer

1000 Gbps national and 400 Gbps international links over physically diverse routes. Power, cooling, network and operations are separated into clear layers for operational continuity.

Target uptime 99.98% 24/7 monitored operations
Backbone 1000/400 Gbps 1000 Gbps national / 400 Gbps international
1

Power

Generators + electrical room 2 diesel groups · N+1 boards
2

Continuity

Dual UPS chain Independent UPS systems with internal N+1
3

Environment

Precision cooling 1+1 CRAC and thermal control
4

Critical load

White room Racks and services 1+1 / N+1
5

Operations

NOC/SOC + Anti-DDoS Zabbix · proprietary software · AI
  • 2 groups

    Diesel generators

    Continuous backup

    Two high-capacity generator groups for extended autonomous operation.

  • N+1

    Electrical room

    Redundant boards

    Electrical distribution with duplicated boards and transparent switching.

  • N+1 x2

    Redundant UPS

    Dual chain

    Two independent UPS systems, each with internal N+1 redundancy.

  • 1+1

    Cooling

    Thermal precision

    1+1 redundant CRAC units for controlled temperature and humidity.

  • 1+1 / N+1

    White room

    Mission critical

    Racks, network and platform with 1+1 or N+1 design in each layer.

  • 24x7

    NOC & Anti-DDoS

    Active monitoring

    Proactive monitoring, operation-specific software and applied AI for detection and response.

Certified presence

Owned data centers and certified sites for critical operations

ZGH combines owned infrastructure with presence in certified carrier-class data centers, enabling resilient, compliant, low-latency and operationally continuous solutions.

Certified Tier III Datacenter carrier-class

GTD LIDICE II

Downtown Santiago

Tier III Design, Facility and Operations certified site, with ISO 27001 certification for information security management.

Tier III Design
Tier III Design
Tier III Facility
Tier III Facility
Tier III Operations
Tier III Operations
ISO 27001
Certified Tier III Datacenter carrier-class

CIRION HUECHURABA SAN1

Huechuraba, Santiago, Chile

Tier III Design certified site, with ISO 27001 and SOC 2 Type II for secure critical infrastructure operations.

Tier III Design
Tier III Design
ISO 27001
SOC 2 Type II

Metropolitan topology

Interconnected network across Greater Santiago

Five strategic sites — Colina, Quilicura, Huechuraba, Downtown Santiago and La Florida — linked by redundant paths for low latency and operational continuity.

3D network map of Santiago, Chile, showing interconnected data center locations in Colina, Quilicura, Huechuraba, Santiago Centro, and La Florida.